Concierges add value to properties by with cheerful spirits and useful accommodations for residents. [MORE]

Redefining hospitality standards with Concierge Services


Professional and
Upscale Impression

Urbanity Concierges are able to perform an array of services. They interact with diverse personalities while providing service with a smile and tending to urgent matters with knowledge and cool demeanor. Concierges organize move-ins and move-outs; properly reserve community event space; and handle resident and guest concerns.

Our staff serves as a local liaison for the community by communicating with vendors and informing residents of local happenings. They provide the management team with clerical and administrative support when necessary; and manage inventory and stock beverages, treats, and magazines.


Boosting Resident Retention 

Concierges are well-versed in the inner workings of the property and monitor the ingress & egress of the lobby area.

Urbanity Concierges are well acquainted with the inhabitants and always interact in a friendly and professional manner. Our Concierges are excellent multi-taskers whom are capable to handle a variety of scenarios while delivering service with a smile.

They are also trained to navigate software tools, such as BuildingLink and Luxer.



From 24/7  to  Flexible Schedules,
We Are Here for You!


Urbanity Concierge Services

We provide our clients with a luxury comparable to having a personal assistant. Our residential concierge services include, and are not limited to:

  • Interact with all residents and visitors– from a warm welcome to a fond farewell.
  • Ensure that approved vendors and guests are granted access
  • Accept packages and immediately notify residents of its arrival
  • Recommend highly rated vendors, services, and experiences 
  • Valet dry cleaning services
  • Arrange taxi, car service, or airport transportation
  • Schedule lifestyle appointments for mobile car detailing, pet grooming, wellness & beauty, etc.
  • Coordinate deliveries for special occasions, cakes, flowers, gift baskets
  • Honor personalized request

and more!


Privé Concierge services are also available for individual clients.

Interested in getting more information about Urbanity? Please call our office at (404) 860-2400 or send an email to  Please click here to request a proposal.


Request a digital proposal